What our customers say
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We had a filter fitted in our kitchen because the amount of water we were drinking had significantly decreased due to the recent chlorination in Christchurch. What an amazing difference, I was dubious if filters really made a difference but now it tastes just like before!! Buying bottled water was We had a filter fitted in our kitchen because the amount of water we were drinking had significantly decreased due to the recent chlorination in Christchurch. What an amazing difference, I was dubious if filters really made a difference but now it tastes just like before!! Buying bottled water was only going to increase the amount of single-use plastic our family is trying to eliminate and financially we’re better off over life lifespan of the filter. Amazing service and quick install. Thanks so much!
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I have been using an under bench in line KDF-L filter with tri flow executive tap for nearly a month. I was thinking to install a filter myself initially but I am glad I did not. You need to know a few things or you might have a big problem I have been using an under bench in line KDF-L filter with tri flow executive tap for nearly a month. I was thinking to install a filter myself initially but I am glad I did not. You need to know a few things or you might have a big problem after amateur work. Our tap did not have NZ standard connection but Scott, North Shore service provider, fixed everything for me with no fuss. It took much longer than what was planned, but he willingly did it for us. He also did not mind at all when I asked to adjust a little thing a few days later after my wife gave me some feedback. It was done the next day!! I could keep my wife happy. He guarantees his work for 2 years too. I really recommend to leave the install to him unless you are a plumber of some sort. Water quality is excellent. Tri-flow tap did not take our kitchen bench so we can keep it clean and tidy. All of my family is very happy. Thank you for your service.
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Very helpful and polite representative, thank you for your services. Very helpful and polite representative, thank you for your services.
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In a bid to save some money upon moving into a new house, I recently bought a so-thought bargain of a water filter online. Being pedantic about my water, I had purchased a 5 stage Reverse Osmosis (RO) water filter system and, suspecting that your average plumber wouldn’t have even In a bid to save some money upon moving into a new house, I recently bought a so-thought bargain of a water filter online. Being pedantic about my water, I had purchased a 5 stage Reverse Osmosis (RO) water filter system and, suspecting that your average plumber wouldn’t have even heard of RO system, called Aqua Filter to install it for me. This was the only good move I made in the deal. Their service was speedy, efficient and fairly priced too. But upon installation, we realised that the system didn’t work. After several days of trying to rectify the problem without uninstalling the system, it finally had to be uninstalled and taken back to the shop to rebuild a system that wasn’t even one of their own. By this time I’d gone a week without my RO system and was relying on Aqua Filter to drop bottles of water to my house (another part of their service that is unparalleled in my experience) and had yet another couple of weeks to go while the rebuild could take place. At the end of the day I have my RO system in and working like a dream, but I didn’t save any money and I wasted a lot of time and energy in the process. In the future, I wouldn’t try cutting any corners in matters like this again. I was just lucky Aqua Filter stands by their customers to ensure they got good clean water. I am deeply grateful for their good nature, time and energy on this needless debacle. Aqua Filter knows their equipment. They use good quality parts and purchase from reputable manufacturers – something you cannot guarantee when buying online which can end up costing you more in the long run. So many humble thank you’s to team at Aqua Filter for saving my dehydration!
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Zane & Scott Mirfin at Aqua Filter Nelson were great. Competent, friendly, efficient service and we are loving our great tasting water. Zane & Scott Mirfin at Aqua Filter Nelson were great. Competent, friendly, efficient service and we are loving our great tasting water.
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Great service in delivery and installation of our filters for drinking water and shower heads. No more chlorine showers and our drinking water is as good as it used to be. Thanks Gavin. Great service in delivery and installation of our filters for drinking water and shower heads. No more chlorine showers and our drinking water is as good as it used to be. Thanks Gavin.
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Very professional, polite and knowledgeable…. nothing is too much trouble. Very professional, polite and knowledgeable…. nothing is too much trouble.
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Very competitive pricing, friendly and pleasant to deal with, quick and efficient service. Very competitive pricing, friendly and pleasant to deal with, quick and efficient service.
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Very obliging, friendly staff, we purchased a Reverse Osmosis system on a recommendation from my specialist as I had lead & mercury poisoning. I was at the end of lengthy treatment to get these metals out of my system. I had successfully substantially decreased my levels of mercury, but we Very obliging, friendly staff, we purchased a Reverse Osmosis system on a recommendation from my specialist as I had lead & mercury poisoning. I was at the end of lengthy treatment to get these metals out of my system. I had successfully substantially decreased my levels of mercury, but we couldn’t get the rest of the lead out. My doctor suggested getting this water system, and not long after we had been using, my lead levels started to decrease, so it was quite obvious that the reverse osmosis was having a very positive effect on me! I am very grateful for this!
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We moved to a lifestyle block outside of New Plymouth where we initially drank water straight from the tank, we then had concerns about our water safety once realising it had some nasties in it (animal waste). Since installing a Whole House 3 Stage UV System and an Under Bench We moved to a lifestyle block outside of New Plymouth where we initially drank water straight from the tank, we then had concerns about our water safety once realising it had some nasties in it (animal waste). Since installing a Whole House 3 Stage UV System and an Under Bench Water Filter, the water not only tastes better but it’s completely safe too, it’s a peace of mind especially with 2 small children and 2 pensioners living in our home. We recently cleared out our gutters and found 2 decaying birds. Without the UV system and Under Bench Water Filter in place, our loved ones would be drinking bits from these. Yuck!
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Thank you for the great job you did on the install of our Everpure Filter and Hot Water Tap. You came at short notice just prior to Christmas, turned up when you said you would and took great care with every step of the installation to ensure it went smoothly. Thank you for the great job you did on the install of our Everpure Filter and Hot Water Tap. You came at short notice just prior to Christmas, turned up when you said you would and took great care with every step of the installation to ensure it went smoothly. We were especially pleased with the effort you put in to make sure the tap was placed as conveniently as it could be on our bench top, given the small amount of space you have to work with. We were rapt too that you had the right specialist tools and the expertise to ensure that drilling through our composite bench top was no drama. The installation went without a hitch and the new system is working perfectly thanks. We’re loving being able to enjoy the great taste of filtered water and the convenience of having boiling water on tap for our next cuppa. Thanks again!
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Very pleased with the product, it is a pleasure now to drink a glass of water. Water in this area is treated. Prompt response to my inquiry. Very pleased with the product, it is a pleasure now to drink a glass of water. Water in this area is treated. Prompt response to my inquiry.